
Direct Billing at ActiveCare Physiotherapy & Rehab
Your Health, Our Priority – Simplified Payments with Direct Billing
What Is Direct Billing?
Insurance Providers We Work With
At ActiveCare, we collaborate with most major Canadian insurance companies, including but not limited to:
- Alberta Blue Cross
- Green Shield Canada
- Manulife
- Sun Life Financial
- Canada Life
- Desjardins
- Medavie Blue Cross (including Veteran Affairs and RCMP coverage)
- Equitable
- Cooperators
- And Many More!
Don’t see your insurance provider listed? Contact us, and we’ll be happy to confirm whether direct billing is available for your plan.
Benefits of Choosing Direct Billing at ActiveCare
- Simplified Process:
No need to submit claims manually—we handle the paperwork for you. - Reduced Upfront Costs:
Avoid paying upfront for eligible treatments; you’ll only cover any copayments or uncovered services. - Quick & Convenient Access to Care:
Focus on healing without the stress of managing insurance claims. - Transparency:
We provide clear explanations about what your insurance covers and any additional costs you may need to budget for. - Comprehensive Services Covered:
Our direct billing applies to a wide range of treatments, including:- Physiotherapy
- Chiropractic Care
- Massage Therapy
- Acupuncture
- Custom Orthotics
How Direct Billing Works
- Bring Your Insurance Information:
On your first visit, provide us with your insurance details, including your policy and member ID. - We Verify Coverage:
Our team will contact your insurer to confirm coverage and the services included in your plan. - Enjoy Seamless Care:
We handle claim submissions directly with your insurance company. You’ll only pay for any copayments or services not covered.

Common FAQs About Direct Billing
A: You’ll be responsible for any remaining balance, such as a deductible or coinsurance, which can be paid at the clinic after your appointment.
A: Most of our services don’t require a doctor’s referral. However, some insurance plans may require one for reimbursement. Check with your provider for specific details.
A: If your insurer denies the claim, you’ll be responsible for the full cost of the appointment. Our team is happy to assist you with any documentation needed for resubmission.
A: Yes! If you’re covered by multiple plans, we can coordinate benefits between your primary and secondary insurers.
A: Absolutely. We’re approved to handle direct billing for MVA claims and work closely with insurance adjusters to simplify the process.
A: Of course. If you prefer to pay out-of-pocket and submit your claim independently, that option is always available.
A: If direct billing isn’t available with your insurer, we’ll provide you with an itemized receipt so you can submit your claim manually for reimbursement.
Why Choose ActiveCare for Direct Billing?
At ActiveCare Physiotherapy & Rehab, we strive to make quality care accessible and convenient. Our direct billing services are part of our commitment to delivering a patient-first experience. With transparent communication, expert care, and hassle-free insurance handling, you can focus on what truly matters: your recovery and well-being.
Still Have Questions?
Feel free to call our friendly front desk team, who are always ready to assist with insurance-related inquiries.

Get Started Today
Experience hassle-free healthcare at ActiveCare Physiotherapy & Rehab. Bring your insurance details to your next appointment, and let us take care of the rest.
Book your appointment now and see why patients across Chestermere and Calgary trust us for exceptional care.